SPARES, SERVICING AND SERVICES

In 1982 we started life as a kiln service company, and this is a tradition we have kept close to our hearts. Our name, Kiln....care reflects exactly that.

We can service, repair or add to your existing electric kiln no matter where you are in the U. K, and it is no problem if the kiln isn't ours.

We have dedicated service engineers who are fully qualified to work on your kiln. This can often be peace of mind for both the safety and reliability of your kiln. It can also be important for any possible insurance company requests.

Work can range from a simple element replacement, controller replacement or new fitting, Health and Safety checks, basic or scheduled service and repair.

Unfotunately, we do not undertake work on kilns from the United States.

Each job is issued with a report on the electrical and structural safety/condition of the kiln.

Remember, if you don't want us to come to you, then you can bring your kiln to us at The Kiln Spa.

You can contact our service team directly with your enquiry at servicing@kilncare.co.uk

Welcome to The Kiln Spa.

TEMPORARILY CLOSED

Unfortunately, we have had to temporarily put a halt on our kiln spa. This is short term and is simply due to our huge expansion. We simply cannot spare the time to offer this service whilst we undergo this transformation.
THE KILN SPA WILL REMAIN OPEN FOR KILNCARE KILNS OF ALL AGES. We will not shut off our legendary support for our own models.

Is your kiln mis-behaving or in need of a little attention?

Then maybe it is ready for a visit to The Kiln Spa.
Rather than pay the expense of getting a Kilncare engineer to your kiln, you can bring your kiln to the Kilncare engineer.
For obvious reasons, The Kiln Spa is aimed at the small, plug in type of kiln.
The Kiln Spa is totally unique in the U.K. in that it is a kiln repair walk in centre where you can bring any kiln to be worked on by fully qualified engineers, in a kiln manufacturing environment. Could there be any better experts?

Types of kiln
Virtually any make of electric kiln can be repaired, although we no longer repair kilns from the United States.
We have parts for many makes kiln and if we don't have the part in stock, we will liase with you to arrange for the parts to be shipped in, the kiln repaired and sent back to you if needed.

Reports
Each repair will carry a report stating the work done and general kiln condition. Any areas of concern will be discussed and action only taken with your consent.
Most kiln faults can be found and repaired within the hour so, we can keep the cost reasonable.
The cost is £106 including V.A.T.

Any spare parts or additional time will be quoted and priced extra.

Booking in

Simply contact us by e-mail, telephone or via our Facebook page to arrange a time that is convenient and available.

Kiln collection
If you are unable to make it over to us then we can arrange to bring your kiln here, but that will obviously increase the cost significantly.
Alternatively, you can still contact us for a traditional engineers visit to you.

Where are we?
We are pretty much in the centre of the U.K. 250 miles to the South Coast of Devon and the same to Central Scotland.
Our factory is situated on a major trunk road through Stoke on Trent and only 2 turns from the M6 motorway.

Find us on Google Maps here.

Controller return form:

We believe that we have one of the largest databases of kiln element specifications anywhere. Our data base consists or thousands of different element details stretching back to kilns made in the 1960s right through to present day.

We always provide spare elements to the manufacturers original specification, but we can also tweak those specifications when required to suit specific problems that you may be having such as a low power supply voltage or repetitive early failure of elements due to the type of work that the kiln is doing etc.

We ONLY use Kanthal A1 elements wire for our elements. Kanthal A1 has long been regarded as the standard bearer for kiln elements.

We wind the elements ourselves here at our Stoke on Trent factory and so fast dispatch is achievable if required.

Please contact us with your element questions and requirements.

Kilncare
Potterycrafts
Kilns and Furnaces
Northern Kilns
Cromartie
Potclays
Stanton
Pilling

Nabertherm
Kittec
Paragon
L and L
Olympic
Podmores
Bohle
Essex Kilns

Wenger
Webcot
Harrison Mayer
Podmores
Dryad
Pujol
BVD

Rohde
Laser
Catterson Smith
Mills and Hubbell
Skutt
Castle Kilns
Evenheat

Kilns we can provide elements for

Spare parts for all makes of electric kiln.

We offer a spares service that is second to none. As most of our spares range is kept in stock, a fast dispatch is always assured, even if you require your part before 9 a.m. the next day.

We make elements for virtually all makes of kiln, (see our elements page here).

Our parts bin is extensive and if we do not have the part you require in stock then, more often than not, we can source it for you.

Common parts including elements, element connectors and lead in tubes, contactors and relays, thermocouples, heat resistant wire, controllers and many other items are all covered.

With knowledge of most electric kilns, and over 60 years of experience in the kiln world, we can give accurate and efficient support aa well as solid advice so that you are not left in the dark with your replacement part.

Call us with your requirements.

Kilncare
Potterycrafts
Kilns and Furnaces
Northern Kilns
Cromartie
Potclays
Wenger
Webcot
Harrison Mayer
Dryad
Rohde
Nabertherm

Stanton
Paragon
L and L
Olympic
Podmores
Bohle
Skutt
Castle Kilns
Laser
Catterson Smith
Mills and Hubbell

Kilns we can provide parts for

Webcot And Wenger Kilns Spares, Repairs And Elements

Kilncare was formed in 1982 after Brian Sherwin ended a long career which stretched back to 1968 at Webcot and Wenger kilns, one of Europes largest kiln manufacturers.
Brian was Service Engineer then Service Manager and finally U.K. Sales Manager which meant he worked on virtually every kiln type made by these two companies.

Due to this history, we have details, knowledge and specifications for just about every kiln made by Webcot and later, Wenger before Wenger kilns ceased in late 1982.

We are truly Wenger / Webcot specialists in every manner.

Are you moving Studio location or moving house and want to take your kiln with you?

As you no doubt know, kilns can be fragile pieces of equipment which require specialist handling.
Our trained kiln engineer team can move your kiln for you. We can even move your entire Studio to save the additional cost of another company getting involved.

The logistics are never too much of an obstacle. They may be the very reason that you want us to move the kiln for you in the first place.

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SPARES, SERVICING AND SERVICES